Returns & Exchanges
At Orange Culture, we want you to be completely satisfied with your unique purchase; if you are not, you can return or exchange eligible items within 14 days of delivery. Please ensure all items are unworn, in their original condition, and with all designer tags still attached.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Label and Ship
Print your prepaid shipping label provided by our support team and drop off the package at any authorized courier location.
Inspection and Refund
Once our quality control team approves the return, your refund or exchange will be processed within 7-10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing